Privacy Policy
Effective Date: January 2026
Overview
This Privacy Policy explains how New Signage Installation Ltd (“NSI UK”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information when you visit our website, request quotations, purchase services, or otherwise interact with our business. We are committed to processing personal information fairly, securely, and transparently in accordance with applicable UK data protection legislation, including the UK GDPR and the Data Protection Act 2018.
Who We Are
Company: New Signage Installs Ltd T/A NSI UK
VAT Reg: 517 3490 89
Registered in England & Wales No: 16902145
Registered Address: 10 London Road, Liphook, Hampshire GU30 7AN
Contact: info@nsiuk.com
Information We Collect
NSI UK may collect personal information including your name, company name, email address, telephone number, billing address, installation address, payment details, and any information provided during enquiries, quotations, installations, projects, or other customer communications.
We may also automatically collect technical information when you use our website, including IP address, browser type, device information, operating system, website activity, and data collected through cookies or analytics technologies.
Records of communications, including emails, telephone calls, quotations, enquiries, and customer service interactions, may also be retained for operational, administrative, legal, and training purposes.
How Information Is Used
Personal information is used to respond to enquiries, prepare quotations, manage installations and projects, process invoices and payments, provide customer support, maintain internal records, and deliver our services effectively.
We may also use information to improve website functionality, monitor website performance and security, comply with legal obligations, and protect the legitimate interests of our business.
Where permitted by law or where consent has been provided, NSI UK may send service updates, business communications, or marketing information relating to our services.
Lawful Processing
NSI UK only processes personal information where a lawful basis applies under UK data protection legislation. This may include processing necessary for contractual obligations, legitimate business interests, legal compliance, or consent where required.
Legitimate interests may include operating and improving our services, maintaining business security, communicating with customers, managing projects and installations, recovering outstanding payments, and protecting our legal rights.
Where processing is based on consent, you may withdraw your consent at any time.
Sharing Information
Personal information may be shared with trusted third-party providers where necessary for business operations and service delivery. This may include payment processors, subcontractors, installation teams, delivery providers, IT support services, website hosting providers, insurers, accountants, and professional advisers.
Information may also be disclosed where required by law, regulation, legal proceedings, or where necessary to protect the rights, property, or safety of NSI UK, our customers, employees, contractors, or others.
NSI UK does not sell or trade personal information to third parties.
Keeping Information Secure
NSI UK takes appropriate technical and organisational measures to help protect personal information against unauthorised access, misuse, disclosure, alteration, or loss.
Access to personal information is restricted to authorised individuals and service providers who require access for legitimate business purposes.
While we take reasonable precautions to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Storing Information
Personal information is retained only for as long as reasonably necessary for business, operational, legal, accounting, tax, insurance, and record-keeping purposes.
When information is no longer required, it will be securely deleted, destroyed, or anonymised where appropriate.
Your Privacy Rights
Under applicable UK data protection legislation, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of personal data, restrict or object to certain processing activities, and withdraw consent where applicable.
You also have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”) if you believe your personal information has been processed unlawfully.
Requests relating to personal information may be submitted to: info@nsiuk.com
Website Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, enhance user experience, and support website security and performance.
You may manage or disable cookies through your browser settings; however, doing so may affect certain areas of website functionality.
Updates to This Policy
NSI UK may update this Privacy Policy from time to time to reflect changes in legal, regulatory, operational, or business requirements. The latest version will always be available on our website.
Contact Information
For questions regarding this Privacy Policy or the handling of personal information, please contact:
Email: info@nsiuk.com
Address: 10 London Road, Liphook, Hampshire GU30 7AN